FAQ | ProLaundry Premium

[ Frequently Asked Questions ]

Reliable Answers to Our Most Common Questions

We can save you money on soap, water, heating and electricity.

What should I prepare for the first pickup?

We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours.

Why do women's blouses cost more than men's?

Standardized automated pressing equipment is designed for men's shirts; blouses require manual hand-finishing.

Can I add extra items to my order?

Yes, simply hand them to our driver. We will update your digital invoice automatically.

Are there any fabrics you don't clean?

We do not clean hazardous materials or certain types of industrial-grade chemical saturated fabrics.

What if my clothes are damaged?

We provide full insurance for your items during processing.

What all is included in your service?

Pickup, professional cleaning, pressing, and delivery.

Do I need to weigh my bag?

No, our driver will weigh the bag at pickup or at the facility.

Do I get to keep the bag?

Yes, we provide reusable bags for our regular customers.